NYSS Chat Support

To start a chat support session with a Service Desk Technician, please choose the Service Desk you would like to be connected with from the "Choose Service Desk" drop down menu below. Please proceed to fill out all available fields under the "Issue Submission" form section. Upon completion, select "Submit" to be connected via chat to a support technician.

* If you would like to report a new Priority 1, Priority 2, or Site Outage incident, or you would like to inquire about an existing high priority incident, please instead call in to the Service Desk at the number below so that a technician can properly address this for you as soon as possible.

Service Desk (Available 24/7): 1-888-349-7762

*NOTICE* - As of 5/16/24, "Service Desk - Corporate" has been removed from the available Service Desk options below. Chat support for the Corporate Service Desk will be provided via the Maximus IT Virtual Assistant.